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  • ABOUT US

    3e Luxury Services is an incoming travel agency (DMC-Destination Management Company) based in Barcelona. We are specialists in tailor-made experiences and events and offer all kinds of incoming services -concierge- around Spain. Excellence, exclusivity and expertise (the "3e") are our basic principles and we work continuously to ensure they are infused in all of our projects.

    However, at 3els, we offer much more than excellent service, we strongly believe that the real luxury is to offer experiences that give our clients goose bumps and, at the same time, respect and contribute to improve our environment. That’s why we are committed to Responsible Tourism collaborating with different NGO's and providing, as far as possible, an eco-sustainable service.

    3els is composed of a team with a long experience in tourism and event planning. We design your tailor-made program with absolute professionalism and we offer 24/7 assistance in your destination. We take care of all the little details so the only thing you will have to worry about is enjoying your trip or event. As well as Barcelona and the rest of Catalonia, we also manage other destinations in Spain such as Balearic Islands, Madrid, Andalusia, the Basque Country and Valencia, among others.

    Tell us your wishes and we will work to make them come true.

    We hope to see you soon. Bon voyage.

    Rocío Gutiérrez
    Founder & CEO

    WHY 3ELS?

    01. PRICE
    We have preferred agreements with our suppliers so you’ll have the best value for money without paying more than necessary and, in addition, you’ll enjoy our special treats.

    02. EASINESS AND SAFETY
    In less than 48 hours you’ll have your personalized proposal made by one of our experts, you’ll save time and avoid risks.

    03. 24/7 ASSISTANCE
    Assistance in your destination 24/7 for anything you may need or any last minute changes.

    04. RESPONSIBLE TOURISM & SOLIDARITY 
    Booking through 3els you’ll contribute to promoting fair and eco-sustainable tourism. Also part of our profits will be destined to some hand-picked NGO’s.

    05. EXCELLENCE GUARANTEED 
    In recognition of our excellent service, we have recently been included in the Catalunya Premium brand by the Catalan Tourist Board. You can also find testimonials from some of our clients at the bottom of this page.

    THE TEAM

    Rocío Gutiérrez - 3e Luxury Services

    ROCÍO GUTIÉRREZ

    Founder & CEO
          

    More info

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    XAVI GARRIDO

    General Manager
          

    More info

    LAURA ALLSOP

    Events & European Market
          fr

    More info

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    SHINE CHEN

    Chinese Market
          

    More info

    Nanako Hida

    NANAKO HIDA

    Japan & SEA Market
    jpn      

    More info

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    IRMA PUEBLA

    Guides Coordinator
          

    More info

    ELENA SHLYAPNIKOVA

    Russian Market
    ru        de

    More info

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    XAVIER TORRES-CANALS

    Image & Branding
         

    More info

    TESTIMONIALS

    • Sonia Jones – Travel Advisor – MTA Travel Australia

      I am so pleased to have found 3els! As a travel advisor, strong partnerships are the core of my business. I need to be able to trust in the quality and reliability of arrangements that I make for my clients. Rocio and the team are quick to reply and extremely easy to deal with, and their onground services are excellent. Thanks for all you do for my clients to make their Spanish experiences amazing. Sonia
    • Jeffrey Brown – Film Director & Writer – Los Angeles

      "The apartments have modern appliances, are centrally located and a perfect way to see Barcelona. We want to go back as soon as possible to spend more time there. It is a magical and romantic city worth more than the ten days we were there."
    • Victoria Arnau – Barcelona

      "3e Luxury Services worked for the company I am involved in helping us to organise a convention for all our partners worldwide in Barcelona. The results were great and all our clients congratulated us for such an amazing, detail-focused and very well organised event.  Besides this Rocío and her team are very friendly, with a strong client-orientation and a high sense for the details. They really made a very good job. We strongly recommend it for whatever event or trip organisation in Barcelona."
    • David Guiu – Barcelona

      "3e Luxury Services organised a company dinner of our department and in record time we got what we needed, an ideal location for the group we were. In addition, due to the type of celebration, they also managed the performance of an humorist who gave a special touch to the evening. At all times they were very attentive to our needs and the result is that the dinner was a success. Without any doubt, we will contact Rocío to advise us on future occasions."
    • Mustafa Shimdat – Manager – Indo Maroc (Morocco)

      “Our company, Indo Maroc, organized our annual meeting with the sales team and the steering committee. For first time we decided to do it outside of Morocco, particularly in Granada, Spain. So we hired the services of an agency. After several comparisons, we decided on 3e Luxury Services and fortunately we were not wrong. I am convinced that part of the success of our meeting was thanks to the organization, to full dedication, to the selection of the appropriate destinations, being aware of all the details (including the special menus for Muslims), in short, commitment. Therefore, thank you very much 3e Luxury Services and thank you very much Rocío."
    • Gloria Gammo – Luxury Travel Stylist – SmartFlyer / GG Inspired (Australia)

      "3e Luxury Services are amazing to work with, they found the perfect hotel for clients of mine in an area I didn't know much about. They went above and beyond on this booking and even went to check out the property before my client's arrival. They are my preferred partners in Barcelona and surrounds and would highly recommend to other advisors"
    • Judy Perl – President – Judy Perl Worldwide Travel (New York)

      "3e Luxury Services is an experienced and professional DMC based in Barcelona, Rocío Gutiérrez demonstrates a solid knowledge of the luxury travel market.  She delivers quality customer service and is always willing to go the extra mile to add a special touch or small detail to make a trip FANTASTIC, not just good.  Working with Rocio is a pleasure as she exemplifies enthusiasm, integrity, and commitment.  Her knowledge and expertise in her field make her a wonderful resource.  I can highly recommend Rocio!"
    • Joyce Horowitz – Independent Travel Consultant – ALTOUR (NEW YORK)

      "Rocío Gutiérrez has been my ears and eyes on the ground in Barcelona and the Balearic Islands. Her knowledge of what the luxury market requires makes my job easier. We have established a trust, and I know she will deliver an exception product, and to date has not disappointed. Clients come back raving, and that is what, as an agent, I want to hear…"